Privacy Policy

Last updated: 10 June 2026

Delta Energy Group Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, or submit an enquiry through our contact form.

1. Who we are

Delta Energy Group Ltd is a company operating in the UK energy sector, providing specialist support for critical electrical infrastructure environments.

For the purposes of UK data protection law, Delta Energy Group Ltd is the data controller for the personal information we collect through this website.

Company name: Delta Energy Group Ltd
Registered office: Bowen Suite, The Globe Centre, Accrington, United Kingdom, BB5 0RE
Company number: 17268856
Email: privacy@deltaenergygroup.co.uk

2. Information we collect

We may collect and process the following personal information:

  • your name;

  • your company or organisation name;

  • your email address;

  • your telephone number;

  • your project location, if provided;

  • the service area selected in our contact form;

  • any information you choose to include in your message;

  • basic technical information about your use of our website, such as IP address, browser type, device type and website usage data.

We only ask for information that is relevant to responding to your enquiry or improving the operation of our website.

3. How we collect your information

We may collect personal information when you:

  • complete and submit a contact form on our website;

  • email, call or otherwise contact us directly;

  • interact with our website;

  • provide information to us during the course of an enquiry, project discussion or business relationship.

Some technical website information may be collected automatically through cookies or similar technologies.

4. How we use your information

We use your personal information to:

  • respond to enquiries submitted through our website;

  • communicate with you about your requirements;

  • provide information about our services;

  • manage potential or existing business relationships;

  • keep records of enquiries and communications;

  • improve our website, services and user experience;

  • meet any legal, regulatory or compliance obligations.

We do not sell your personal information.

5. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Legitimate interests
We may use your information where it is necessary for our legitimate business interests, such as responding to enquiries, managing business communications, improving our website and developing professional relationships.

Contract
We may use your information where it is necessary to take steps before entering into a contract with you, or to perform a contract with you or your organisation.

Legal obligation
We may use your information where we are required to do so by law, regulation or other legal obligation.

Consent
Where required, we may rely on your consent, for example in relation to certain non-essential cookies or marketing communications. Where we rely on consent, you can withdraw it at any time.

6. Who we share your information with

We may share your personal information with trusted third parties where necessary for the operation of our business and website, including:

  • website hosting and website platform providers;

  • email and communication service providers;

  • IT support providers;

  • professional advisers, such as accountants, legal advisers or consultants;

  • contractors, suppliers or project partners where relevant to your enquiry or project requirements;

  • regulators, authorities or other third parties where required by law.

We only share personal information where there is a valid reason to do so and, where appropriate, we require third parties to keep your information secure and use it only for the purpose for which it was provided.

7. International transfers

Some of the systems or service providers we use may process personal information outside the UK.

Where this happens, we will take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with UK data protection law.

8. How long we keep your information

We will only keep your personal information for as long as necessary for the purpose it was collected.

Enquiry information is usually retained for as long as needed to respond to the enquiry and manage any resulting business relationship. Where an enquiry leads to a contract or ongoing project, we may retain relevant information for longer to meet business, legal, accounting or regulatory requirements.

If we do not need to keep your information, we will delete it securely or anonymise it.

9. Cookies and website analytics

Our website may use cookies and similar technologies to help it function properly, improve performance and understand how visitors use the site.

Cookies are small files placed on your device when you visit a website. Some cookies are necessary for the website to work, while others may help us understand visitor behaviour or improve the website experience.

Where required, we will ask for your consent before using non-essential cookies. You can usually manage or disable cookies through your browser settings.

10. Your rights

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

  • access the personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • ask us to delete your personal information;

  • ask us to restrict how we use your information;

  • object to certain uses of your information;

  • ask for your information to be transferred to another organisation;

  • withdraw consent where we rely on consent to use your information.

These rights may not apply in every situation. If you wish to exercise your rights, please contact us using the details in this Privacy Policy.

11. How we protect your information

We take appropriate steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet is completely secure. While we take reasonable steps to protect your information, we cannot guarantee the security of information sent to us electronically.

12. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites.

We recommend that you read the privacy policies of any external websites you visit.

13. Complaints

If you have any concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection matters.

Information Commissioner’s Office
Website: www.ico.org.uk

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Delta Energy Group Ltd
Email: privacy@deltaenergygroup.co.uk
Address: Bowen Suite, The Globe Centre, Accrington, United Kingdom, BB5 0RE